Termini e condizioni del servizio
Terms & Condition
GENERAL INFORMATION
These General Conditions of Sale have as their object the purchase of products SHARAY ® made remotely via computer network on the site sharayshop belonging to SHARAY DI SARA AMENDOLA, with headquarters in Each purchase transaction will be governed by the provisions of Legislative Decree no. 185/99, Legislative Decree no. 206/05, the information directed to the conclusion of the contract will be subject to art. 12 of Legislative Decree no. 70/03 and, as regards the protection of confidentiality, will be subject to the rules laid down in Legislative Decree no. 196/03.
CONCLUSION OF THE CONTRACT AND ACCEPTANCE OF THE GENERAL CONDITIONS OF SALE
The contracts of sale of products on the site sharayshop are considered concluded at the time when the purchase order is received by the customer to SHARAY DI SARA AMENDOLA and the latter accepts it.
SHARAY DI SARA AMENDOLA will promptly send to the customer a receipt of the purchase order made by the customer.The customer, by sending your purchase order electronically, declares to have read and accepted these general conditions of contract and is obliged to observe and respect them in its dealings with
SHARAY OF SARA AMENDOLA
SHARAY DI SARA AMENDOLA will promptly send to the customer a receipt of the purchase order made by the customer.The customer, by sending your purchase order electronically, declares to have read and accepted these general conditions of contract and is obliged to observe and respect them in its dealings with
SHARAY OF SARA AMENDOLA
TREATMENT OF PERSONAL DATA
Plat1 S.r.l. pursuant to art. 13 of Legislative Decree 196/2003 informs you that the personal data and tax acquired verbally in reference to business relationships established, provided directly by the parties concerned, or otherwise acquired as part of the company’s activities, will be treated in compliance with the legislation mentioned, including the obligations of confidentiality provided for by them In relation to these can be exercised the rights under Article 7 DLgs. 196/2003.
Plat1 S.r.l. pursuant to art. 13 of Legislative Decree 196/2003 informs you that the personal data and tax acquired verbally in reference to business relationships established, provided directly by the parties concerned, or otherwise acquired as part of the company’s activities, will be treated in compliance with the legislation mentioned, including the obligations of confidentiality provided for by them In relation to these can be exercised the rights under Article 7 DLgs. 196/2003.
OBLIGATIONS OF THE CUSTOMER
The customer is required, before submitting your purchase order, to read carefully these general conditions of sale. The forwarding of the purchase order implies their full knowledge and acceptance. The customer is required, finally, once the online purchase procedure, to print and keep these general conditions of sale, already viewed and accepted during the conclusion of the contract.
The customer is required, before submitting your purchase order, to read carefully these general conditions of sale. The forwarding of the purchase order implies their full knowledge and acceptance. The customer is required, finally, once the online purchase procedure, to print and keep these general conditions of sale, already viewed and accepted during the conclusion of the contract.
DEFINITION OF THE ORDER
By sending the order on-line, the customer transmits to
SHARAY DI SARA AMENDOLA . a proposal to purchase the product and / or products in the cart. When the customer places an order online for the products he has inserted in the cart, he accepts to buy them at the price and terms indicated in these General Conditions of Sale.
SHARAY DI SARA AMENDOLA will communicate to the Customer the acceptance and confirmation of the order.
By sending the order on-line, the customer transmits to
SHARAY DI SARA AMENDOLA . a proposal to purchase the product and / or products in the cart. When the customer places an order online for the products he has inserted in the cart, he accepts to buy them at the price and terms indicated in these General Conditions of Sale.
SHARAY DI SARA AMENDOLA will communicate to the Customer the acceptance and confirmation of the order.
MODALITIES OF PURCHASE
The customer buys the product, whose characteristics are illustrated on-line in the relative descriptive and technical cards, at the price indicated therein, to which are added the delivery expenses specified on the site. Before the forwarding of the purchase order is summarized the unit cost of each product chosen, the total cost in the case of purchase of multiple products and their delivery costs. Once submitted the purchase order, the customer will receive from SHARAY DI SARA AMENDOLA. an e-mail confirming receipt of the purchase order and containing information about the main features of the goods purchased, the detailed price, delivery costs, applicable taxes and means of payment and containing a reference to the general conditions of contract and information about the existence of the right of withdrawal, the conditions and methods of its exercise displayed on the site. Following the approval of Decree Law No. 223 of July 4, 2006 “manoeuvre bis” Art. 37 paragraphs 8 and 9, converted into Law 248 of August 4, 2006, which came into force on August 12, 2006, which reinstated the obligation to communicate the list of customers and suppliers in case of invoicing, and Decree Law 78 of May 31, 2010 converted into Law 122 of July 30, 2010, requires customers to communicate VAT NUMBER and TAX NUMBER in the appropriate fields on the site.
PAYMENT
The customer can make the payment due by choosing one of the following methods listed.
* Payment by credit card: In the event that the consumer intends to make the payment by credit card, he can use the payment procedure with PayPal, suitable to ensure the confidentiality of data provided by customers. For any information and further Legal Agreements the Customer is invited to consult the site www.paypal.com.
The customer can make the payment due by choosing one of the following methods listed.
* Payment by credit card: In the event that the consumer intends to make the payment by credit card, he can use the payment procedure with PayPal, suitable to ensure the confidentiality of data provided by customers. For any information and further Legal Agreements the Customer is invited to consult the site www.paypal.com.
DELIVERY OF PRODUCTS
The goods purchased, together with the invoice, is delivered by courier to the address specified by the customer when ordering online. Any specific needs must be proposed by the customer to SHARAY DI SARA AMENDOLA In case of non-delivery due to absence of the recipient, at the address specified by him in the order, the courier will leave a notice and try a second time, if the recipient is still absent, the goods will be returned to sender.
GUARANTEE OF CONFORMITY ‘AND DEFECTIVE PRODUCTS
SHARAY DI SARA AMENDOLA. responds to any lack of conformity that occurs within two years from delivery of the goods. For the purposes of this contract is presumed that the consumer goods conform to the contract if, where relevant, coexist the following circumstances: (a) they are suitable for the use for which goods of the same type are customarily used; (b) they conform to the description made by the seller and possess the qualities of the goods that the seller has presented to the consumer as a sample or model; c) have the quality and performance usual for goods of the same type, which the consumer can reasonably expect, taking into account the nature of the goods and, where appropriate, public statements on the specific characteristics of the goods made in this regard by the seller, the manufacturer or his agent or representative, in particular in advertising or labeling; d) are also suitable for the particular use intended by the consumer and that has been brought to the knowledge of the seller at the time of conclusion of the contract and that the seller has accepted even by conclusive facts. The consumer loses any right if you do not report to the seller the lack of conformity within two months from the date on which the defect was discovered. The denunciation is not necessary if the vendor has recognized the existence of the defect or has hidden it.In any case, except contrary proof, it is presumed that the conformity defects that are manifested withinsei months from the delivery of the good existed already to such date, unless such hypothesis is incompatible with the nature of the good or with the nature of the conformity defect. In case of lack of conformity, the consumer may request, alternatively and without charge, under the conditions specified below, the repair or replacement of goods purchased, a reduction in the purchase price or termination of this contract, unless the request is not objectively impossible to satisfy or is for the SHARAY DI SARA AMENDOLA . The request must be made in writing, by registered letter with acknowledgment of receipt or by certified e-mail to SHARAY DI SARA AMENDOLA ., which will indicate its willingness to give effect to the request, or the reasons that prevent him from doing so, within seven working days of receipt. In the same communication, where SHARAY DI SARA AMENDOLA l. has accepted the request of the consumer, shall indicate the mode of shipment or return of the goods as well as the deadline for the return or replacement of defective goods. If the repair and replacement are impossible or excessively expensive, or SHARAY DI SARA AMENDOLA . has not provided for the repair or replacement of the good within the period referred to in paragraphprecedente or, finally, the replacement or repair carried out previously have arrecatonotevoli inconvenience to the consumer, he may request, at its option, a reasonable reduction in price or termination of the contract. The consumer must in this case to send its request SHARAY DI SARA AMENDOLA, which will indicate its willingness to give way to the same, or the reasons that prevent him from doing so, within seven working days of receipt.In the same communication, where SHARAY DI SARA AMENDOLA has accepted the request of the consumer, shall indicate the proposed reduction in price or how to return the defective good.sarà in such cases the burden of the consumer to indicate how to re-credit the sums previously paid SHARAY DI SARA AMENDOLA
SHARAY DI SARA AMENDOLA. responds to any lack of conformity that occurs within two years from delivery of the goods. For the purposes of this contract is presumed that the consumer goods conform to the contract if, where relevant, coexist the following circumstances: (a) they are suitable for the use for which goods of the same type are customarily used; (b) they conform to the description made by the seller and possess the qualities of the goods that the seller has presented to the consumer as a sample or model; c) have the quality and performance usual for goods of the same type, which the consumer can reasonably expect, taking into account the nature of the goods and, where appropriate, public statements on the specific characteristics of the goods made in this regard by the seller, the manufacturer or his agent or representative, in particular in advertising or labeling; d) are also suitable for the particular use intended by the consumer and that has been brought to the knowledge of the seller at the time of conclusion of the contract and that the seller has accepted even by conclusive facts. The consumer loses any right if you do not report to the seller the lack of conformity within two months from the date on which the defect was discovered. The denunciation is not necessary if the vendor has recognized the existence of the defect or has hidden it.In any case, except contrary proof, it is presumed that the conformity defects that are manifested withinsei months from the delivery of the good existed already to such date, unless such hypothesis is incompatible with the nature of the good or with the nature of the conformity defect. In case of lack of conformity, the consumer may request, alternatively and without charge, under the conditions specified below, the repair or replacement of goods purchased, a reduction in the purchase price or termination of this contract, unless the request is not objectively impossible to satisfy or is for the SHARAY DI SARA AMENDOLA . The request must be made in writing, by registered letter with acknowledgment of receipt or by certified e-mail to SHARAY DI SARA AMENDOLA ., which will indicate its willingness to give effect to the request, or the reasons that prevent him from doing so, within seven working days of receipt. In the same communication, where SHARAY DI SARA AMENDOLA l. has accepted the request of the consumer, shall indicate the mode of shipment or return of the goods as well as the deadline for the return or replacement of defective goods. If the repair and replacement are impossible or excessively expensive, or SHARAY DI SARA AMENDOLA . has not provided for the repair or replacement of the good within the period referred to in paragraphprecedente or, finally, the replacement or repair carried out previously have arrecatonotevoli inconvenience to the consumer, he may request, at its option, a reasonable reduction in price or termination of the contract. The consumer must in this case to send its request SHARAY DI SARA AMENDOLA, which will indicate its willingness to give way to the same, or the reasons that prevent him from doing so, within seven working days of receipt.In the same communication, where SHARAY DI SARA AMENDOLA has accepted the request of the consumer, shall indicate the proposed reduction in price or how to return the defective good.sarà in such cases the burden of the consumer to indicate how to re-credit the sums previously paid SHARAY DI SARA AMENDOLA
RIGHT OF WITHDRAWAL
The Buyer has in any case the right to withdraw from the stipulated contract, without any penalty and without specifying the reason, within the term of 14 (fourteen) working days, starting from the day of the receipt of the purchased good. In case the professional has not fulfilled the obligations of information on the existence, modalities and times of restitution or withdrawal of the good in case of exercise of the right of withdrawal under Article 52 of the Consumer Code, the term for the exercise of the right of withdrawal is 90 (ninety) days and starts from the day of receipt of the goods by the consumer. In the event that the Purchaser decides to exercise the right of withdrawal, must notify the seller by e-mail at sara.amendola.00@pec.it within 48 (forty-eight) hours later For the purposes of exercising the right of withdrawal, the communication can be validly replaced by the return of the goods purchased, provided that in the same terms. It will make faith between the parties the date of delivery to the post office or to the shipper. The return of the good will still have to take place no later than 30 (thirty) days from the date of receipt of the good itself. In any case, to be entitled to a full refund of the price paid, the goods must be returned intact and in normal condition. The Purchaser may not exercise this right of withdrawal for contracts for the purchase of audiovisual products or computer software sealed, which have been opened by the same, as well as goods made to measure or clearly personalized or which, by their nature, can not be returned or are liable to deteriorate or expire rapidly, the provision of newspapers, periodicals and magazines, as well as goods whose price is linked to fluctuations in the rates of the financial market that the professional is not able to control and in any other case provided for in art. 55 of the cod. cons. The only expenses payable by the consumer for the exercise of the right of withdrawal under this article are the direct costs of returning the goods to the Supplier. The Supplier will refund the entire amount paid by the Purchaser within 30 (thirty) days from receipt of the withdrawal notice. With the receipt of the communication with which the Purchaser communicates the exercise of the right of withdrawal, the parties to this contract are dissolved from their mutual obligations, without prejudice to the provisions of the previous points of this article.
The Buyer has in any case the right to withdraw from the stipulated contract, without any penalty and without specifying the reason, within the term of 14 (fourteen) working days, starting from the day of the receipt of the purchased good. In case the professional has not fulfilled the obligations of information on the existence, modalities and times of restitution or withdrawal of the good in case of exercise of the right of withdrawal under Article 52 of the Consumer Code, the term for the exercise of the right of withdrawal is 90 (ninety) days and starts from the day of receipt of the goods by the consumer. In the event that the Purchaser decides to exercise the right of withdrawal, must notify the seller by e-mail at sara.amendola.00@pec.it within 48 (forty-eight) hours later For the purposes of exercising the right of withdrawal, the communication can be validly replaced by the return of the goods purchased, provided that in the same terms. It will make faith between the parties the date of delivery to the post office or to the shipper. The return of the good will still have to take place no later than 30 (thirty) days from the date of receipt of the good itself. In any case, to be entitled to a full refund of the price paid, the goods must be returned intact and in normal condition. The Purchaser may not exercise this right of withdrawal for contracts for the purchase of audiovisual products or computer software sealed, which have been opened by the same, as well as goods made to measure or clearly personalized or which, by their nature, can not be returned or are liable to deteriorate or expire rapidly, the provision of newspapers, periodicals and magazines, as well as goods whose price is linked to fluctuations in the rates of the financial market that the professional is not able to control and in any other case provided for in art. 55 of the cod. cons. The only expenses payable by the consumer for the exercise of the right of withdrawal under this article are the direct costs of returning the goods to the Supplier. The Supplier will refund the entire amount paid by the Purchaser within 30 (thirty) days from receipt of the withdrawal notice. With the receipt of the communication with which the Purchaser communicates the exercise of the right of withdrawal, the parties to this contract are dissolved from their mutual obligations, without prejudice to the provisions of the previous points of this article.
MODALITIES FOR THE EXERCISE OF THE RIGHT OF WITHDRAWAL
The right of withdrawal is exercised by sending, within the above mentioned term, a written communication to the address of SHARAY DI SARA AMENDOLA by certified e-mail sara.amendola.00@pec.it
In case of delivery of the good, the customer shall return it to SHARAY DI SARA AMENDOLA. within 15 (fifteen) working days from the date of delivery of the good. The good must be returned to SHARAY DI SARA AMENDOLA. complete with every part and any accessory or instruction manual and everything originally delivered to the customer, as well as packed in its original packaging. To the returned product it goes united a copy of the electronic receipt of the order. The costs of returning the good to
If the right of withdrawal is exercised by the customer in accordance with the provisions contained in this clause, SHARAY DI SARA AMENDOLA is obliged to reimburse the sums paid by the customer. In particular, SHARAY DI SARA AMENDOLA will proceed free of charge to the transmission of the re-credit order relative to the cost of the goods shipped including shipping costs within 30 (thirty) days from the date on which it became aware of the exercise of the right of withdrawal by the customer. This will be done through PayPal refund where possible or by crediting the amount to the bank account indicated by the customer SHARAY DI SARA AMENDOLA. has the right to reject any product returned in a manner different from those specified above, as well as products for which the customer has not been paid in full the cost of return, or have not been complied with the procedures and times specified for the communication of the exercise of the right of withdrawal.
The right of withdrawal is exercised by sending, within the above mentioned term, a written communication to the address of SHARAY DI SARA AMENDOLA by certified e-mail sara.amendola.00@pec.it
In case of delivery of the good, the customer shall return it to SHARAY DI SARA AMENDOLA. within 15 (fifteen) working days from the date of delivery of the good. The good must be returned to SHARAY DI SARA AMENDOLA. complete with every part and any accessory or instruction manual and everything originally delivered to the customer, as well as packed in its original packaging. To the returned product it goes united a copy of the electronic receipt of the order. The costs of returning the good to
If the right of withdrawal is exercised by the customer in accordance with the provisions contained in this clause, SHARAY DI SARA AMENDOLA is obliged to reimburse the sums paid by the customer. In particular, SHARAY DI SARA AMENDOLA will proceed free of charge to the transmission of the re-credit order relative to the cost of the goods shipped including shipping costs within 30 (thirty) days from the date on which it became aware of the exercise of the right of withdrawal by the customer. This will be done through PayPal refund where possible or by crediting the amount to the bank account indicated by the customer SHARAY DI SARA AMENDOLA. has the right to reject any product returned in a manner different from those specified above, as well as products for which the customer has not been paid in full the cost of return, or have not been complied with the procedures and times specified for the communication of the exercise of the right of withdrawal.
EXPRESS RESOLUTIVE CLAUSE
In case of non-payment of all or part of the purchase price of the good SHARAY DI SARA AMENDOLA reserves the right to declare pursuant to art. 1456 of the Civil Code resolved this contract by sending a written notice to the e-mail address of the customer.
In case of non-payment of all or part of the purchase price of the good SHARAY DI SARA AMENDOLA reserves the right to declare pursuant to art. 1456 of the Civil Code resolved this contract by sending a written notice to the e-mail address of the customer.
COMPLAINTS
For any possible claim or clarification, the customer must write to the e-mail address sharaycommercial@gmail.com
The customer will be contacted for clarification within 3 (three) working days from the request.
For any possible claim or clarification, the customer must write to the e-mail address sharaycommercial@gmail.com
The customer will be contacted for clarification within 3 (three) working days from the request.
APPLICABLE LAW AND JURISDICTION
All disputes arising from this contract will be referred to an attempt at conciliation at the Mediation Body of the Chamber of Commerce of Cosenza and resolved according to the Rules of Conciliation adopted by the same. If the Parties intend to refer to the ordinary Judicial Authority, the competent court is the one of the place of residence or domicile of the consumer, pursuant to art. 33, paragraph 2, letter u) cod. cons.
All disputes arising from this contract will be referred to an attempt at conciliation at the Mediation Body of the Chamber of Commerce of Cosenza and resolved according to the Rules of Conciliation adopted by the same. If the Parties intend to refer to the ordinary Judicial Authority, the competent court is the one of the place of residence or domicile of the consumer, pursuant to art. 33, paragraph 2, letter u) cod. cons.
REFERENCE
This contract is governed by Italian law. 19.2. For anything not expressly provided for herein, the rules of law applicable to the relationships and the cases provided for in this contract shall apply, and in particular art. 5 of the Rome Convention of 1980. 19.3 Pursuant to art. 60 of the Consumer Code, the regulations contained in Part III, Title III, Chapter I of the Consumer Code are hereby
This contract is governed by Italian law. 19.2. For anything not expressly provided for herein, the rules of law applicable to the relationships and the cases provided for in this contract shall apply, and in particular art. 5 of the Rome Convention of 1980. 19.3 Pursuant to art. 60 of the Consumer Code, the regulations contained in Part III, Title III, Chapter I of the Consumer Code are hereby
expressly referred to.
MODALITY ‘OF PURCHASE
The customer acquires the product, whose characteristics are illustrated on-line in the relative descriptive and technical cards, at the price indicated therein, to which are added the delivery expenses specified on the site. Before the forwarding of the purchase order is summarized the unit cost of each product chosen, the total cost in the case of purchase of multiple products and their delivery costs. Once submitted the purchase order, the customer will receive from SHARAY DI SARA AMENDOLA. an e-mail confirming receipt of the purchase order and containing information about the main features of the goods purchased, the detailed price, delivery costs, applicable taxes and means of payment and containing a reference to the general conditions of contract and information about the existence of the right of withdrawal, the conditions and methods of its exercise displayed on the site. Following the approval of Decree Law No. 223 of July 4, 2006 “manoeuvre bis” Art. 37 paragraphs 8 and 9, converted into Law 248 of August 4, 2006, which came into force on August 12, 2006, which reinstated the obligation to communicate the list of customers and suppliers in case of invoicing, and Decree Law 78 of May 31, 2010 converted into Law 122 of July 30, 2010, requires customers to communicate VAT NUMBER and TAX NUMBER in the appropriate fields on the site.
PAYMENT
The customer can make the payment due by choosing one of the following methods listed.
* Payment by credit card: If the consumer intends to make the payment by credit card, he can use the payment procedure with PayPal, suitable to ensure the confidentiality of data provided by customers. For any information and further Legal Agreements the Customer is invited to consult the site www.paypal.com.
The customer acquires the product, whose characteristics are illustrated on-line in the relative descriptive and technical cards, at the price indicated therein, to which are added the delivery expenses specified on the site. Before the forwarding of the purchase order is summarized the unit cost of each product chosen, the total cost in the case of purchase of multiple products and their delivery costs. Once submitted the purchase order, the customer will receive from SHARAY DI SARA AMENDOLA. an e-mail confirming receipt of the purchase order and containing information about the main features of the goods purchased, the detailed price, delivery costs, applicable taxes and means of payment and containing a reference to the general conditions of contract and information about the existence of the right of withdrawal, the conditions and methods of its exercise displayed on the site. Following the approval of Decree Law No. 223 of July 4, 2006 “manoeuvre bis” Art. 37 paragraphs 8 and 9, converted into Law 248 of August 4, 2006, which came into force on August 12, 2006, which reinstated the obligation to communicate the list of customers and suppliers in case of invoicing, and Decree Law 78 of May 31, 2010 converted into Law 122 of July 30, 2010, requires customers to communicate VAT NUMBER and TAX NUMBER in the appropriate fields on the site.
PAYMENT
The customer can make the payment due by choosing one of the following methods listed.
* Payment by credit card: If the consumer intends to make the payment by credit card, he can use the payment procedure with PayPal, suitable to ensure the confidentiality of data provided by customers. For any information and further Legal Agreements the Customer is invited to consult the site www.paypal.com.
DELIVERY OF PRODUCTS
The goods purchased, together with the invoice, is delivered by courier to the address specified by the customer when ordering online. Any specific needs must be proposed by the customer to SHARAY DI SARA AMENDOLA In case of non-delivery due to absence of the recipient, at the address specified by him in the order, the courier will leave a notice and try a second time, if the recipient is still absent, the goods will be returned to sender.
GUARANTEE OF CONFORMITY ‘AND DEFECTIVE PRODUCTS
SHARAY DI SARA AMENDOLA. responds to any lack of conformity that occurs within two years from delivery of the goods. For the purposes of this contract is presumed that the consumer goods conform to the contract if, where relevant, coexist the following circumstances: (a) they are suitable for the use for which goods of the same type are customarily used; (b) they conform to the description made by the seller and possess the qualities of the goods that the seller has presented to the consumer as a sample or model; c) have the quality and performance usual for goods of the same type, which the consumer can reasonably expect, taking into account the nature of the goods and, where appropriate, public statements on the specific characteristics of the goods made in this regard by the seller, the manufacturer or his agent or representative, in particular in advertising or labeling; d) are also suitable for the particular use intended by the consumer and that has been brought to the knowledge of the seller at the time of conclusion of the contract and that the seller has accepted even by conclusive facts. The consumer loses any right if you do not report to the seller the lack of conformity within two months from the date on which the defect was discovered. The denunciation is not necessary if the vendor has recognized the existence of the defect or has hidden it.In any case, except contrary proof, it is presumed that the conformity defects that are manifested withinsei months from the delivery of the good existed already to such date, unless such hypothesis is incompatible with the nature of the good or with the nature of the conformity defect. In case of lack of conformity, the consumer may request, alternatively and without charge, under the conditions specified below, the repair or replacement of goods purchased, a reduction in the purchase price or termination of this contract, unless the request is not objectively impossible to satisfy or is for the SHARAY DI SARA AMENDOLA . The request must be made in writing, by registered letter with acknowledgment of receipt or by certified e-mail to SHARAY DI SARA AMENDOLA ., which will indicate its willingness to give effect to the request, or the reasons that prevent him from doing so, within seven working days of receipt. In the same communication, where SHARAY DI SARA AMENDOLA l. has accepted the request of the consumer, shall indicate the mode of shipment or return of the goods as well as the deadline for the return or replacement of defective goods. If the repair and replacement are impossible or excessively expensive, or SHARAY DI SARA AMENDOLA . has not provided for the repair or replacement of the goods within the period referred to in paragraphprecedente or, finally, the replacement or repair previously made have arrecatonotevoli inconvenience to the consumer, he may request, at its option, a reasonable reduction in price or termination of the contract. The consumer must in this case to send its request SHARAY DI SARA AMENDOLA, which will indicate its willingness to give way to the same, or the reasons that prevent him from doing so, within seven working days of receipt.In the same communication, where SHARAY DI SARA AMENDOLA has accepted the request of the consumer, shall indicate the proposed reduction in price or how to return the defective good.sarà in such cases the burden of the consumer to indicate how to re-credit the sums previously paid SHARAY DI SARA AMENDOLA
SHARAY DI SARA AMENDOLA. responds to any lack of conformity that occurs within two years from delivery of the goods. For the purposes of this contract is presumed that the consumer goods conform to the contract if, where relevant, coexist the following circumstances: (a) they are suitable for the use for which goods of the same type are customarily used; (b) they conform to the description made by the seller and possess the qualities of the goods that the seller has presented to the consumer as a sample or model; c) have the quality and performance usual for goods of the same type, which the consumer can reasonably expect, taking into account the nature of the goods and, where appropriate, public statements on the specific characteristics of the goods made in this regard by the seller, the manufacturer or his agent or representative, in particular in advertising or labeling; d) are also suitable for the particular use intended by the consumer and that has been brought to the knowledge of the seller at the time of conclusion of the contract and that the seller has accepted even by conclusive facts. The consumer loses any right if you do not report to the seller the lack of conformity within two months from the date on which the defect was discovered. The denunciation is not necessary if the vendor has recognized the existence of the defect or has hidden it.In any case, except contrary proof, it is presumed that the conformity defects that are manifested withinsei months from the delivery of the good existed already to such date, unless such hypothesis is incompatible with the nature of the good or with the nature of the conformity defect. In case of lack of conformity, the consumer may request, alternatively and without charge, under the conditions specified below, the repair or replacement of goods purchased, a reduction in the purchase price or termination of this contract, unless the request is not objectively impossible to satisfy or is for the SHARAY DI SARA AMENDOLA . The request must be made in writing, by registered letter with acknowledgment of receipt or by certified e-mail to SHARAY DI SARA AMENDOLA ., which will indicate its willingness to give effect to the request, or the reasons that prevent him from doing so, within seven working days of receipt. In the same communication, where SHARAY DI SARA AMENDOLA l. has accepted the request of the consumer, shall indicate the mode of shipment or return of the goods as well as the deadline for the return or replacement of defective goods. If the repair and replacement are impossible or excessively expensive, or SHARAY DI SARA AMENDOLA . has not provided for the repair or replacement of the goods within the period referred to in paragraphprecedente or, finally, the replacement or repair previously made have arrecatonotevoli inconvenience to the consumer, he may request, at its option, a reasonable reduction in price or termination of the contract. The consumer must in this case to send its request SHARAY DI SARA AMENDOLA, which will indicate its willingness to give way to the same, or the reasons that prevent him from doing so, within seven working days of receipt.In the same communication, where SHARAY DI SARA AMENDOLA has accepted the request of the consumer, shall indicate the proposed reduction in price or how to return the defective good.sarà in such cases the burden of the consumer to indicate how to re-credit the sums previously paid SHARAY DI SARA AMENDOLA
RIGHT OF WITHDRAWAL
The Buyer has in any case the right to withdraw from the stipulated contract, without any penalty and without specifying the reason, within the term of 14 (fourteen) working days, starting from the day of the receipt of the purchased good. In case the professional has not fulfilled the obligations of information on the existence, modalities and times of restitution or withdrawal of the good in case of exercise of the right of withdrawal under Article 52 of the Consumer Code, the term for the exercise of the right of withdrawal is 90 (ninety) days and starts from the day of receipt of the goods by the consumer. In the event that the Purchaser decides to exercise the right of withdrawal, must notify the seller by e-mail at sara.amendola.00@pec.it within 48 (forty-eight) hours later For the purposes of exercising the right of withdrawal, the communication can be validly replaced by the return of the goods purchased, provided that in the same terms. It will make faith between the parties the date of delivery to the post office or to the shipper. The return of the good will still have to take place no later than 30 (thirty) days from the date of receipt of the good itself. In any case, to be entitled to a full refund of the price paid, the goods must be returned intact and in normal condition. The Purchaser may not exercise this right of withdrawal for contracts for the purchase of audiovisual products or computer software sealed, which have been opened by the same, as well as goods made to measure or clearly personalized or which, by their nature, can not be returned or are liable to deteriorate or expire rapidly, the provision of newspapers, periodicals and magazines, as well as goods whose price is linked to fluctuations in the rates of the financial market that the professional is not able to control and in any other case provided for in art. 55 of the cod. cons. The only expenses payable by the consumer for the exercise of the right of withdrawal under this article are the direct costs of returning the goods to the Supplier. The Supplier will refund the entire amount paid by the Purchaser within 30 (thirty) days from receipt of the withdrawal notice. With the receipt of the communication with which the Purchaser communicates the exercise of the right of withdrawal, the parties to this contract are dissolved from their mutual obligations, without prejudice to the provisions of the previous points of this article.
The Buyer has in any case the right to withdraw from the stipulated contract, without any penalty and without specifying the reason, within the term of 14 (fourteen) working days, starting from the day of the receipt of the purchased good. In case the professional has not fulfilled the obligations of information on the existence, modalities and times of restitution or withdrawal of the good in case of exercise of the right of withdrawal under Article 52 of the Consumer Code, the term for the exercise of the right of withdrawal is 90 (ninety) days and starts from the day of receipt of the goods by the consumer. In the event that the Purchaser decides to exercise the right of withdrawal, must notify the seller by e-mail at sara.amendola.00@pec.it within 48 (forty-eight) hours later For the purposes of exercising the right of withdrawal, the communication can be validly replaced by the return of the goods purchased, provided that in the same terms. It will make faith between the parties the date of delivery to the post office or to the shipper. The return of the good will still have to take place no later than 30 (thirty) days from the date of receipt of the good itself. In any case, to be entitled to a full refund of the price paid, the goods must be returned intact and in normal condition. The Purchaser may not exercise this right of withdrawal for contracts for the purchase of audiovisual products or computer software sealed, which have been opened by the same, as well as goods made to measure or clearly personalized or which, by their nature, can not be returned or are liable to deteriorate or expire rapidly, the provision of newspapers, periodicals and magazines, as well as goods whose price is linked to fluctuations in the rates of the financial market that the professional is not able to control and in any other case provided for in art. 55 of the cod. cons. The only expenses payable by the consumer for the exercise of the right of withdrawal under this article are the direct costs of returning the goods to the Supplier. The Supplier will refund the entire amount paid by the Purchaser within 30 (thirty) days from receipt of the withdrawal notice. With the receipt of the communication with which the Purchaser communicates the exercise of the right of withdrawal, the parties to this contract are dissolved from their mutual obligations, without prejudice to the provisions of the previous points of this article.
MODALITIES FOR THE EXERCISE OF THE RIGHT OF WITHDRAWAL
The right of withdrawal is exercised by sending, within the above mentioned term, a written communication to the address of SHARAY DI SARA AMENDOLA by certified e-mail sara.amendola.00@pec.it
In case of delivery of the good, the customer shall return it to SHARAY DI SARA AMENDOLA. within 15 (fifteen) working days from the date of delivery of the good. The good must be returned to SHARAY DI SARA AMENDOLA. complete with every part and any accessory or instruction manual and everything originally delivered to the customer, as well as packed in its original packaging. To the returned product it goes united a copy of the electronic receipt of the order. The costs of returning the good to
If the right of withdrawal is exercised by the customer in accordance with the provisions contained in this clause, SHARAY DI SARA AMENDOLA is obliged to reimburse the sums paid by the customer. In particular, SHARAY DI SARA AMENDOLA will proceed free of charge to the transmission of the re-credit order relative to the cost of the goods shipped including shipping costs within 30 (thirty) days from the date on which it became aware of the exercise of the right of withdrawal by the customer. This will be done through PayPal refund where possible or by crediting the amount to the bank account indicated by the customer SHARAY DI SARA AMENDOLA. has the right to reject any product returned in a manner different from those specified above, as well as products for which the customer has not been paid in full the cost of return, or have not been complied with the procedures and times specified for the communication of the exercise of the right of withdrawal.
The right of withdrawal is exercised by sending, within the above mentioned term, a written communication to the address of SHARAY DI SARA AMENDOLA by certified e-mail sara.amendola.00@pec.it
In case of delivery of the good, the customer shall return it to SHARAY DI SARA AMENDOLA. within 15 (fifteen) working days from the date of delivery of the good. The good must be returned to SHARAY DI SARA AMENDOLA. complete with every part and any accessory or instruction manual and everything originally delivered to the customer, as well as packed in its original packaging. To the returned product it goes united a copy of the electronic receipt of the order. The costs of returning the good to
If the right of withdrawal is exercised by the customer in accordance with the provisions contained in this clause, SHARAY DI SARA AMENDOLA is obliged to reimburse the sums paid by the customer. In particular, SHARAY DI SARA AMENDOLA will proceed free of charge to the transmission of the re-credit order relative to the cost of the goods shipped including shipping costs within 30 (thirty) days from the date on which it became aware of the exercise of the right of withdrawal by the customer. This will be done through PayPal refund where possible or by crediting the amount to the bank account indicated by the customer SHARAY DI SARA AMENDOLA. has the right to reject any product returned in a manner different from those specified above, as well as products for which the customer has not been paid in full the cost of return, or have not been complied with the procedures and times specified for the communication of the exercise of the right of withdrawal.
EXPRESS RESOLUTIVE CLAUSE
In case of non-payment of all or part of the purchase price of the good SHARAY DI SARA AMENDOLA reserves the right to declare pursuant to art. 1456 of the Civil Code resolved this contract by sending a written notice to the e-mail address of the customer.
In case of non-payment of all or part of the purchase price of the good SHARAY DI SARA AMENDOLA reserves the right to declare pursuant to art. 1456 of the Civil Code resolved this contract by sending a written notice to the e-mail address of the customer.
COMPLAINTS
For any possible claim or clarification, the customer must write to the e-mail address sharaycommercial@gmail.com
The customer will be contacted for clarification within 3 (three) working days from the request.
For any possible claim or clarification, the customer must write to the e-mail address sharaycommercial@gmail.com
The customer will be contacted for clarification within 3 (three) working days from the request.
APPLICABLE LAW AND JURISDICTION
All disputes arising from this contract will be referred to an attempt at conciliation at the Mediation Body of the Chamber of Commerce of Cosenza and resolved according to the Rules of Conciliation adopted by the same. If the Parties intend to take recourse to the ordinary Judicial Authority, the competent court is that of the place of residence or domicile of the consumer, mandatory under Article. 33, paragraph 2, letter u) cod. cons.
All disputes arising from this contract will be referred to an attempt at conciliation at the Mediation Body of the Chamber of Commerce of Cosenza and resolved according to the Rules of Conciliation adopted by the same. If the Parties intend to take recourse to the ordinary Judicial Authority, the competent court is that of the place of residence or domicile of the consumer, mandatory under Article. 33, paragraph 2, letter u) cod. cons.
REFERENCE
This contract is governed by Italian law. 19.2. For anything not expressly provided for herein, the rules of law applicable to the relationships and the cases provided for in this contract shall apply, and in particular art. 5 of the Rome Convention of 1980. 19.3 Pursuant to art. 60 of the Consumer Code, the regulations contained in Part III, Title III, Chapter I of the Consumer Code are hereby expressly referred to.
This contract is governed by Italian law. 19.2. For anything not expressly provided for herein, the rules of law applicable to the relationships and the cases provided for in this contract shall apply, and in particular art. 5 of the Rome Convention of 1980. 19.3 Pursuant to art. 60 of the Consumer Code, the regulations contained in Part III, Title III, Chapter I of the Consumer Code are hereby expressly referred to.